Wednesday 28th October - Conference

10.45 Leveraging Lean For Optimal Productivity And Delivery In A Constantly Changing World

• Building a Lean programme that provides for the business imperatives: Slashing operational costs and providing value to the customer
• Leaning your internal and external end-to-end value stream
• Deployment learning's: How to avoid the common pitfalls of Lean applications

Bo Steffensen
Chief Lean Officer
FLS

10.45 How To Transform An IT Orientated Organisation To Deliver Better Quality, Faster, And Cheaper

• Assessing the key indicators that suggest a need for transformation in a global organisation
• The key transformation components of a technology orientated organisation: People, process and IT
• Understanding the core principles for management and strategic change during the transformation journey
• Integrating Lean and Six Sigma as enablers to strategic transformation

Shailesh Grover
Chief Operating Officer, Global Quality & Risk
Barclays Bank

10.45 Driving Cost Savings And Performance Excellence In Consumer Marketing With Datadriven Decision Making

• Formulating a new perspective on the DMAIC approach to embed practical, data driven solutions to the creative, ideasbased world of consumer marketing
• Applying innovative techniques for sharpening decisionmaking, increasing ROI, and keeping staff customer-focused
• Innovating in your customerfacing processes to ensure radically improved performance and realize strategic objectives

Sanchay Roy
Head of Philips Consumer Lifestyle Business Improvement

10.45 Standardising Enterprise Wide Project Portfolio Management With Instantis

11.30 Applying Lean In A Noncommercial Environment: Strategy And Operational Implementation

• Spend less, do more: Inbuilding strategies for taking cost and time out of day-to-day operations
• Take cost out of the business through Lean without effecting delivery or performance capability
• Sustaining the gains: How to create a Lean way of working that extends project lifecycle

Liselotte Hastrup
Lean Consultant
Odense University Hospital

Joergen E. Pedersen
Lean Coordinator
Odense University Hospital

11.30 Session Open For Sponsorship

If you have a thought leading client success story or think you have the solution the Business Excellence Summit attendees are looking for then limited session sponsorship is still available.

Call Stephen Swarray at +44(0) 207 368 9500 or email: sponsorship@iqpc.co.uk.

11.30 Innovating With The Customer In Mind: Achieving Breakthrough Business Innovation Through VOC

• Integrating customer feedback into the R&D department: Translating the view of the customer into the end product
• Getting it right: Feeding pre and post sales feedback to product engineers
• Building a systematic design process to reduce risk of product failure

Anne Catherine De Decker
Director for International Development
France Telecom

11.30 Lean Six Sigma

15.00 Session Open For Sponsorship

If you have a thought leading client success story or think you have the solution the Business Excellence Summit attendees are looking for then limited session sponsorship is still available.

Call Stephen Swarray at +44(0) 207 368 9500 or email: sponsorship@iqpc.co.uk.

15.00 Combing Risk Management And Modelling With Operational Excellence: Making Risk Management Part Of The Quality Control Model And Day-To-Day Operations

• Combing Risk Management and modelling with Operational Excellence: Making risk management part of the quality control model and day-to-day operations
• Distinguish your company from the competitors, by making risk management (RM) an integrated part of operations and quality control
• Join compliance and adapt your operational excellence to the RM framework
• Feeding early signals from RM: Dare to act when all others still hesitate

Daniel Staeger
Senior Business Analyst
Care Concept

15.00 Driving Product & Process Innovation

In this session Christophe will discuss the principles of product and process re-design including:

• Redesigning the sales and production process to adapt to seasonality in product
• Creating a systematic innovation programme: Initiating a High performance Product Development programme
• Converting ‘Voice of the Business’ & ‘Voice of the Customer’ into product

Christophe Robeyst
Director Operational Excellence EMEA
Brunswick Marine

15.00 Training & Blended Learning Solutions

15.45 Lean, Efficient Marketing: Saving The Half Of Your Marketing Budget You Didn’t Realize Was Wasted

• Auditing your “Idea to Demand” Chain for increased marketing effectiveness
• Creating checklists for assessing your marketing efficiency
• Delve into case examples of improved marketing efficiency and effectiveness improvements

Professor Robert Shaw
CASS Business School

15.45 Creating Business Intelligence

• Leveraging Business Intelligence and visual platforms to increase real time data visibility
• Optimising Business Intelligence to support strategic transformation and business performance
• Moving Business into Operational intelligence

James Hoare
Global Project Manager Finance Transformation
XL Insurance

15.45 Session Open For Sponsorship

If you have a thought leading client success story or think you have the solution the Business Excellence Summit attendees are looking for then limited session sponsorship is still available.

Call Stephen Swarray at +44(0) 207 368 9500 or email: sponsorship@iqpc.co.uk.

15.45 Training & Blended Learning Solutions