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Integrated Business Excellence: Transforming tomorrow's business capability with immediate bottom-line results

 

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 Featured Session Featured Speaker

Monday 26th October 2008 – Workshop Day

Build your own day 1 agenda to ensure you leave with everything you need to successfully transform your Business Excellence programme - just sign-up for your choice of interactive training workshops, focus days and evening networking. For daytime activities simply select your choice of morning and afternoon workshops or if you’re a Lean Six Sigma newcomer select the full day focus day.

In the evening you'll be able to attend a Business Excellence networking forum where you'll meet your peers for the next few days and exchange notes on improvement best practice. If you'd like to join the networking then remember to sign-up for the networking package on registration! Plus as an added extra we've got the perfect solution to you leadership buy-in challenges. Whilst you network invite you regional MD or executive level management down under a complimentary invitation to join our Business Excellence briefing. Not only will they get to meet and hear from C-Suite advocates of Business Excellence principles but they will be able to network in style over a few drinks.

Morning Training Workshops: 9.00 – 12.00

9.00 – 12.00 Workshop A: Leveraging Business Intelligence And Predicitve Analytics To Drive Business Driven Improvements

This innovative workshop will demonstrate ways to greater leverage Business Intelligence technologies to improve visibility, decision making and problem solving in your Business Excellence programme.

Bring BI into the operational sphere by:

  • Creating a data driven improvement programme: Joining up data centres across the business for a 360 view of the business
  • Formulating a business intelligence focus: Defining metrics and core organisational KPIs for performance monitoring and effective management
  • Leveraging predictive analysis to simulate the impact of change and quickly highlight operational failures
  • Using operational and performance dashboards to give real-time decision making capabilities back to the business

9.00 – 12.00 Workshop B: Beyond Process Excellence: Structured Innovation

In this workshop Greg Kinsey, BMGI will give you a unique insight into the long standing debate: What is Innovation? Through case examples and practical applications participants will uncover:

  • How innovation can be used to increase sales and profits during a recession
  • Methods for implementing a structured system for continuous innovation: In-sourcing new competencies
  • Top tips for getting started: Implementing rapid innovation projects with results in 90 days
  • The critical success factors for predictable and sustainable innovation

Greg Kinsey
European MD
BMGI

9.00 – 12.00 Workshop C: Perfect Timing For Process Excellence: Lean Thinking In A Downturn

Caught between making short-term cuts and doing the ‘right thing’ for your organisation? You can do both. This workshop will provide practical insights from real organisations’ reactions to the current economic climate. The methods explored are already embedded in Toyota Europe Lean Operations Office to:

  • Focus improvement initiatives where they will have the biggest impacts against pragmatic targets
  • Use Plan Do Check Act (PDCA) and A3 thinking to advance Lean deployment
  • Achieve greater adoption of Lean thinking through effective change and team management structures
  • Embed sustainable process and performance improvements in all operational areas with a simple software approach
  • Energise change through continual communication and adoption of Process Improvement

Yr Gunnarsdottir
VP Lean Operations
Nimbus

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12.00 – 14.00 Networking lunch

Afternoon Training Workshops: 14.00 – 17.00

14.00 – 17.00 Workshop D: Beat The Recession: Applying Lean & Six Sigma For Everyday Operational Excellence

In this workshop Catalyst will build on their Kai Sigma approach to Process Excellence, designed to accelerate improvement and business results. Kai Sigma provides both a systematic and pragmatic way for people and organisations to improve performance, reduce waste and unnecessary costs, increase competitiveness and manage ongoing operations.

Participants will learn:

  • How to use Six Sigma to get build better customer service, increase quality and reduce variation, and using Lean to cut waste and boost efficiency in processes
  • Practical ways to get Lean and Six Sigma to work together in the same framework
  • How to use a workshop based approach to accelerate the different stages of the DMAIC process
  • How to leverage the Define and Control stages of DMAIC for ongoing operational measurement

John Morgan
Director
Catalyst Consulting

Martin Brenig-Jones
Director
Catalyst Consulting

FREE copy of "Lean Six Sigma for Dummies" for all attendees!

14.00 – 17.00 Workshop E: Perfecting Your Influencing Skills For Effective Organisational Change Management

This workshop is designed to take a step back from IT, tools and techniques to look at the soft skills needed to deliver sustainable change. Perfect for any programme leader, participants will focus on:

  • The politics of change: How to influence people through behavioural analytics and communication styles
  • Applying motivational theory to Business Excellence: How to make people want to change
  • Showing the ‘what’s in it for me’: Gaining buy-in through communicating personal benefits not just the business
  • Developing from manager to leader: How to lead organisational change

14.00 – 17.00 Workshop F: Going Global: Creating And Replicating A Standard Operating Model For Business Excellence

As organisations look to replicate improvements and standardise core operating model that enables effective roll-out. Participants in this workshop will:

  • Analyse and compare operational and cultural differences across business units and geographical locations: How to adapt your Standard Operating Model to allow for cultural differences
  • Join the dots: Drawing comparisons and creating best practice across the business
  • Create an applicable framework to roll out a Standard Operational Model: The big bang or step-by-step approach
  • Define a governance structure to ensure sustainable operations and consistency in approach

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OR

Focus Day: 09.00 – 17.00

09.00 – 17.00 Focus Day G: Step-By-Step Guide To Lean, Six Sigma & Process Excellence Implementation

IQPC Process Excellence Award Winner Best Practice Sessions

9.00 Why Process Excellence: Putting Together The Business Case For Investing In Process Excellence

  • Getting leadership onside: How to use employee engagement and empowerment to sell and promote your initial Lean Six Sigma programme to the executive board
  • Setting direction and objectives: Defining the role of Process Excellence and your core KPIs in line with business strategy for all levels of the business
  • Hitting ground running: Experiences on how to deliver tangible results to the business from an award winning start-up programme

Peter Jackson
Business Improvement Specialist
RS Components

Honorary Mention for ‘Best Start-Up Programme’, IQPC Process Excellence Awards 2009.

10.00 Be The Best: How To Build An Award Winning Lean Six Sigma & Process Excellence Programme

  • What makes a successful and sustainable Lean Six Sigma & Process Excellence programme?
  • Lessons learnt the hard way: How to avoid the pitfalls during Lean Six Sigma implementation
  • Getting started: Engaging people for change

Estelle Clark
Group Business Assurance Director
Lloyds Register

Michael Howarth
Programme Manager
Lloyds Register

Winner 'Best Start-Up Programme', IQPC Process Excellence Awards 2009.

11.00 Coffee & Discussion

Engaging Your People & Achieving Buy-In

11.30 Overcoming The Culture Barrier: How To Engage Every Inch Of Your Business From Day One Of Your Process Excellence Programme

  • How to interest the business in Lean Six Sigma: What’s in it for me?
  • Leveraging change models to streamline take-up of the initial Lean Six Sigma deployment
  • Bottom-up and top-down approaches: How to make the most out of both deployment models

Ger Jan Mensink
Programme Manager
ING Retail

12.30 Building Your Programme Around The Business: Involving Your Employees In The Direction Setting Of Your Lean Six Sigma Programme

  • Voice of the Business: Using questionnaires to gather organisational insight from across the business
  • Making your Lean Six Sigma start-up meaningful to the business and the day-to-day operating environment
  • Aligning programmes with the goals of senior management: Establishing what will deliver value for optimal support and investment

Rhian Hamer
Service Improvement Leader
HM Prison Services

13.30 Networking Lunch

14.30 Be Rigorous But Avoid Rigor Mortis: How To Leverage Big Win Projects Through A Rigorous Approach To Process Improvement

  • Demystifying an old process with a visual statistical approach
  • How to understand the process but still be creative
  • Ensuring improvements are understood by the business areas: Making analysis simple and visual

Rui Abreau
WCM Local Co-ordinator
Saint Gobain Glass

15.30 Interactive: Lean Six Sigma Work Groups

Your opportunity to leverage the guidance of these knowledgeable Lean Six Sigma professionals to help solve your start-up dilemmas. Participants will split into small working groups to formulate a step-by-step guide to programme implementation and then compare models as a form of best practice sharing – not to be missed if you’re leading a start-up initiative.

Carlos Ruiz
Lean Six Sigma Programme Manager
Siemens AG

17.00 Coffee & Closing Discussions

17.30 – 18.30 Downtime For All Attendees

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Evening Seminars: 18.30 – 20.30

18.30 – 20.30 Workshop H: Executive Briefing In The Value Of Business Excellence - Complimentary

Created specifically with executives in mind looking for initial feedback on the benefits and ROI when investing in a Business Excellence programme.

  • Evaluate the premises of Process Excellence and what it can do to help your business through the downturn
  • What is the ROI of Lean Six Sigma & BPM for my business?
  • How you can foster a sustainable culture of Process Excellence and use it to help deliver on your business strategy

This exclusive Executive briefing will be presented by a leading Business Executive that has successfully spearheaded a Business Process Excellence programme and will share lessons learned and results from the business. Executive tickets will include dinner and drinks – Limited number available & by invitation or pre-qualification only. Call +44(0)207 368 9300 or email enquire@iqpc.co.uk to register your interest.

18.30 – 20.30 Workshop I: Business Excellence Summit Networking Extravaganza

A specially designed informal set-up to ensure you make contact with the top leaders in the Business Excellence trade during your time at the Business Excellence. Relax over a few drinks and participating IQPC’s innovative networking set-ups:

  • Evaluate the premises of Process Excellence and what it can do to help your business through the downturn
  • What is the ROI of Lean Six Sigma & BPM for my business?
  • How you can foster a sustainable culture of Process Excellence and use it to help deliver on your business strategy

What’s more, continue networking on-line after the event through www.sixsigmaiq.com, the only dedicated Process Excellence online social networking and news site.

Attendance as part of entertainment package only.

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[ Register Now] · [ Next: Main Conference Day 1: Tuesday, 27th October, 2008 ]